change of email sender in reporting services does not work

[bubbly_teen]

hi,

i have reports running on reporting services, but we had to change our email server for it. so we changed it on the config file. after doing so, we tried to send our reports again using the new email address, the site says "mail has been sent to recipients". but we are not receiving anything. is there anything else we should do aside from the one we did?

thanks in advance!

 

[JuggaloBrotha]

does the app have the old email address hard-coded at all?

how are the reports being sent?

 

[bubbly_teen]

the reports are being sent through Report Server Email, Timed Subscription. The email sender is hard coded into the config file. We already updated it but its not working.

We got this error:

"Failure sending mail : Transport failed to connect to server."


Thanks!

 

[vis781]

Try setting the value of the SendUsing element in the Rsreportserver.config file to 1, and clear the value of the SMTPServer property. You may also need to provide a value for the SMTPServerPickupDirectory property.

More info can be found here...

Configuring a Report Server for E-Mail Delivery.